In today’s write-up, we discussed this error and saw how our Support Engineers fix it for our customers. In short, AWStats not updating error occurs due to some incorrect file permissions, configuration errors, etc. Once the stats are processed again, we recommend to check the same via Awstats panel and confirm everything is working fine. After that, we select the user at the option Process Statistics for User.
#AWSTATS NOT UPDATING SOFTWARE#
#AWSTATS NOT UPDATING UPDATE#
This will resolve the error and then on AWStats will update automatically. To initiate the stats update of a particular user, we run the command: /scripts/runweblogs username Similarly, in cPanel servers, it is also important to check the permission of /usr/local/cpanel/3rdparty/bin/*. # Warning: If you want to be able to use the "AllowToUpdateStatsFromBrowser" So, in order to avoid this error, we need to make sure that the directive “ AllowToUpdateStatsFromBrowser” is set to 1.
This location contains the configuration files for the domains under a particular cPanel account. To check the error in detail, we first SSH to the server as root. Let’s check how our Support Engineers fix these errors efficiently. This applies to servers based on control panels like cPanel, Plesk, etc.
His AWStats failed to update automatically.Īs we have already said, the statistics shown in AWStats come from different log files.Īnd, AWStats doesn’t update automatically if there are issues with the permissions of these log files, configuration errors, etc. Recently, one of our customers approached us with an AWStats error. Therefore, let’s check how we can resolve this error quickly. One would just look for the empty months in Awstats and replace only those files.lso, if the site were switched to SSL mid-month, the data for the time prior. These stats have an important role in business decisions regarding the website.
Then, we will be forced to update them manually, which is quite troublesome. It updates regularly, typically daily, and provides excellent graphical representation for easy understanding.īut, sometimes it shows error and does not update automatically. It creates advanced web, FTP, mail, and streaming server statistics reports. Today, let’s have a detailed discussion on this error and see how our Support Engineers fix it.īefore getting into the error, let’s have a quick look at AWStats.ĪWStats or Advances Web Statistics is a powerful log analyzer. You are getting this error mainly due to some incorrect file permissions, configuration errors and so on.Īt Bobcares, we often receive requests to solve AWStats errors as part of our Server Management Services. You can find more option from the WHM panel Home » Server Configuration » Statistics Software ConfigurationĬheck the options are properly enabled from there.Are you frustrated with AWStats not updating automatically? 1 root root 679172 /usr/local/cpanel/3rdparty/bin/* # Warning: If you want to be able to use the "AllowToUpdateStatsFromBrowser"Īlso please check the permission of “/usr/local/cpanel/3rdparty/bin/” file. grep AllowToUpdateStatsFromBrowser Įxample: # grep AllowToUpdateStatsFromBrowser We need to make sure that the directive “AllowToUpdateStatsFromBrowser” is set to 1. There are the conf files for domains under that particular cPanel account.
You have to check the following this via shell as root user.Ģ, Change the directory to: /home/user/tmp/awstats Why AWStats is not updating automatically? In the AWStats page there is an option to update it manually. Here is the script Ģ, Execute /scripts/runweblogs $user-name You must have root access to server for updating AWStats via SSH. You can done this from the cPanel and also from the command line. Yes, if it’s not updating automatically then you can update it manually.
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